What Our Terms Actually Cover
Your basewinner account is governed by the terms you agree to at registration. Access to casino games, sportsbook markets, and live dealer tables is only available in states where online wagering is permitted under local law — we do not claim federal authorization and we do
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not operate where state law prohibits it. When you fund your account using PayPal, Venmo, or a Play+ prepaid card, the transaction is subject to both our account terms and the payment provider's own policies. Your name, linked wallet, and transaction history must match across all
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three. Withdrawals are processed back to the same payment method used for your deposit whenever possible, and identity verification is required before any payout is released. We retain account data as required by applicable state regulations and our own data-retention schedule, which you can request by
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contacting support. Players in Charlotte using Venmo should note that linked bank account verification may add one business day to the first withdrawal. If you believe our terms conflict with your state's consumer protection rules, you have the right to raise that with us directly before
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escalating to a regulator. These terms are updated periodically — the version dated at the bottom of this page is the one currently in force.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.